Terms and Conditions
1.1 This Website is the property of PK Fashion Inc. (“PK”) which also carries on business under the style names “PetraKarthaus” and “PK Fashion”.
Please read the Conditions before placing an order.You will be asked to agree to these Conditions before placing an order.These Conditions may change from time to time.Every time you wish to place an order, please check the Conditions to ensure you understand them.
Every time you place an order please check the conditions to ensure you understand the conditions as they apply at the time.
These Conditions are in the English language only.Should you wish to order and reside in Quebec please telephone PK at 416 922 5922 or write mail@ petrakarthaus.com.
1.2 If you have any questions please contact at firstname.lastname@example.org or at 416 922 5922
“Conditions” means these terms and conditions;
“Content” means all the content available on the Website, including text, graphics, logos, software and so on;
“Order Acceptance Policy” means the terms governing the acknowledgement and acceptance of your order;
“Personal Information” means the details which you as purchaser provide to PK;
“Product:” means a product displayed or described for sale on the Website;
“Recipient” means the person to whom the product should be shipped;
“Returns Letter” means the letter which you include with the returning of any Product which has been shipped to you;
"Trade Marks” means the trade marks and logos displayed on the Website
“Website” means www.petrakarthaus.com displayed via SHOPIFY
3. Use of Website
You are provided with access to the Website in accordance with these Conditions.
You warrant that the Personal Information you provide when you register as a customer is true and current.We will take all reasonable steps to keep the details of your order and payment secure.We cannot be held liable, absence negligence, for any loss you may suffer if a third party procures unauthorized access to your data.
We reserve the right to change the Conditions at any time and without notice.
4. Online Orders
4.1 All orders are subject to acceptance in accordance with our order acceptance policy.
Once you have provided us with a valid email address we will send you an order acknowledgement email detailing the items you have ordered.This does not mean your order has been accepted.Our acceptance of your order will take place when the items are dispatched to you.On dispatch we will send you an email confirming that the items are on their way to be delivered to you ;at the point of sending the confirmation email to you is when the contract is formed.These emails form part of the order process and are not marketing messages.
We may not be able to send you a certain item because the item is unavailable. All items shown on the website are subject to availability.
4.2.1 The prices of the items will be as quoted on the Website at the time you submit your order.We take all reasonable steps to ensure that the prices are correct at the time the relevant information was entered onto the system.Prices will be presented to you in the currency you have selected.
4.2.2 The price of an item does not include delivery charges and local duties and taxes.Our delivery charges are as advised to you during the Check-out process, before you confirm your order.To check delivery charges please refer to our DELIVERY PAGE.Sales taxes will be applied at the moment of your order.There will be no additional costs billed or due as C.O.D.(cash on delivery) charges.
5.1 We do not warrant that the function ,operation or accessibility of the website will be uninterrupted or error-free or that the system is free of viruses.
5.2 Images of the items available and associated packaging on the Website are illustrative only. While we have made every effort to display the items for sale as accurately as possible the colors we use and the display and capabilities of your particular computer screen will greatly affect the colors you actually see on the screen.
5.3 Certain (hypertext) links in the website may lead to other websites not under our control.The provision of a link is for your information and convenience only.
5.5 We cannot accept any liability to any person for any loss or damage of any kind, which may arise from the use of the Website.You use the Website at your own risk.
5.6 We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct.
Although we aim to keep the Website as up to date as possible, the information, including product descriptions appearing on the Website at a particular time may not always reflect the position exactly at the moment you place your order.We cannot confirm the price of an item until your order is accepted in accordance with our order acceptance policy
5.7 If you ask us to include a gift message with any item ,we will do our best to ensure we accurately record your message.We cannot accept any responsibility if the message is incorrect or if we fail to include the message with the gift.
6. LIMITATIONS OF LIABILITY
6.1 Subject to conditions set out below in 5. 9.2 and 5.9.3,if we fail to comply with these conditions, we are responsible to you for loss or damages you suffer which are a foreseeable result of our breach of these conditions or our negligence.Loss or damage is considered foreseeable where it is an obvious consequence of the breach or was contemplated by us and you at the time the contract was made.
6.2 The products are sold only for domestic and personal use.
6.3 Nothing in the conditions shall exclude or limit our liability for (a)death or personal injury resulting from our negligence(b) fraud or fraudulent misrepresentation(c) breach of terms implied by statutory law or consumer protection legislation in Ontario and Canada
7.1 As an authorized reseller for all the designers we feature, we unconditionally guarantee that every item we sell online is 100% authentic.The trademarks used on the Website are the marks of PK or our licensors and are protected by trademark laws.
7.2 This agreement between you as purchaser and PK Fashion as seller is governed by the laws of Ontario and Canada.Questions regarding these terms may be directed to PK Fashion Inc at 55 Bloor Street West,Toronto or email@example.com
7.3 If any part of this agreement shall be deemed void then that part shall be deemed to be severable from the agreement
8. SPECIAL OFFERS
8.1 Free deliveries on all orders over $300.
8.2 10% off sale will run from the dates announced in the PK blog “Petra’s Closet”,by email or on Instagram (selected brands).
9.1 We only collect information that is necessary for the purpose you are providing it for.We may ask you for personal information when you order from us;this includes when you order from the Website or over the phone, or when you sign up for our mailing list.
This information includes but is not limited to:
-Payment card details
-Date of birth
9.2 PK will only process information which is necessary for the purpose for which it is collected.We will never send you unsolicited “junk” emails.
9.3 Where you have provided your consent we may process your information to contact you from time to time through email about promotions, events,products,services or information which we think may be of interest to you.You may withdraw your consent at any time.
9.4 We do not share your information with any third parties
10. RETURNS POLICY
10.1 Applicable items should be returned unused, with the original packaging,within 14 calendar days from the day after you receive your order.Returns that are damaged, soiled, worn or altered may not be accepted and could be sent back to you.
Please contact our Customer Service Team at 416-922-5922 should you wish to return an item.
Faulty items may be returned if damaged during the manufacturing or delivery processes.
10.2 If you would like to return an unwanted gift please contact the person who made the purchase.
10.3 PK policy is to issue a credit should you wish to return an item unless the item was faulty or damaged during delivery in which event you may request a credit or refund.